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Members of the platform have expressed outrage following a change that caused products showing incorrect sizing.

The popular resale platform has revised its sizing categories for women's and children's garments without notifying all users about the change.

Digital Channels Backlash

Countless users and merchants are expressing on platforms saying Vinted listings now show a modified sizing category versus the original listing due to the recalibration.

Vinted explained the updated approach better aligns with comparable marketplaces.

They have suggested members to review their products and update the measurements by hand where appropriate, causing user dissatisfaction.

Measurement Approach Modifications

Before the change, the sizing featured one number and one letter, like S/8 or M/10.

The updated approach includes an alphabetical indicator and numerical range for example S/UK 8-10.

With some products, the sizing has been recategorised - like an L measurement was formerly size 12 but currently displays as UK 16-18.

Member Stories

A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".

"Few clothing companies classify XL as 20-22," which is what Vinted now does.

Stephanie Gallen, based in Glasgow, said garments she listed on Vinted with size 14 labels were showing in the marketplace as size 20–22.

"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.

Required Changes

Charlotte Lunn, from Derby, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".

"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial for me since losing part of my income," she stated.

Platform Context

The app has more than 100 million users, including 18 million in the UK.

It has proved a popular alternative versus similar marketplaces including eBay and Depop.

This isn't the first time when a surprising modification to the app has proved unpopular: earlier, Vinted reversed a change to its shipping options due to shopper criticism.